Return Policy
Return Policy for Only Swing
Last updated: November 11, 2025
At Only Swing (https://onlyswing.com/), we want you to be completely satisfied with your fashion product purchases. This Return Policy outlines the conditions and process for returning items.
1. Eligibility for Returns
Products are eligible for return if:
- The product is defective, damaged, or incorrect.
- The return request is submitted within 7 days of receiving the product.
- Proof of purchase, such as an order number or invoice, is provided.
2. Non-Returnable Items
The following items cannot be returned:
- Products damaged due to misuse or mishandling after delivery.
- Opened or worn products that cannot be resold.
- Sale or discounted items (unless defective).
3. Return Process
To initiate a return, please follow these steps:
- Contact our support team at: support@onlyswing.com.
- Provide your order details and photos of the defective or incorrect product.
- Once approved, ship the product back to the address provided by our support team.
4. Refund or Replacement
After we receive and inspect the returned product:
- If eligible, we will process a refund within 5–7 business days to the original payment method.
- You may also request a replacement product, subject to availability.
5. Shipping Costs
Return shipping costs are the responsibility of the customer unless the return is due to our error, such as a wrong or defective product delivered.
6. Contact Us
If you have any questions regarding returns or need assistance, please contact us at: support@onlyswing.com.
